Good Clean Fundraising
Eric Lee
National Customer Relations Manager · with Good Clean Fundraising since 2021
Eric Lee leads national customer-relations strategy at Good Clean Fundraising, working with schools, athletic programs, nonprofit organizations and community groups across the country. He has been with the company since 2021.
For most fundraising coordinators, Eric is the person on the other end of the phone. He serves as their point of contact from the first planning conversation through to final product distribution, and much of his work is helping groups choose a program that actually fits their goals, their timeline and the people who will be doing the selling.
That work is less about products than about circumstances. A booster club with forty families and eight weeks has a different problem from a district-wide PTA with a spring deadline, and the right answer is rarely the same. Eric spends his time understanding which situation a group is actually in before recommending anything.
What Eric does
- Serves as a trusted point of contact for fundraising coordinators, from initial planning through final product distribution.
- Guides organizations in selecting fundraising programs that align with their goals, timelines and participant needs.
- Coordinates with sales, fulfillment, logistics and support teams so every campaign runs smoothly.
- Oversees onboarding and ongoing support for new fundraising organizations and returning partners.
- Resolves customer concerns promptly and professionally, protecting the relationship as well as the campaign.
Building lasting partnerships
- Develops long-term relationships with fundraising leaders, administrators, coaches, parents and community partners nationwide.
- Provides coordinators with practical guidance designed to increase participation, simplify administration and improve results.
- Helps turn first-time fundraising customers into lasting community partnerships.
- Supports the company's continued national growth by making sure every organization receives personal attention and dependable service.
Improving how the program works
- Monitors customer feedback and identifies opportunities to improve fundraising materials, processes and communication.
- Creates consistent service standards and best practices for supporting customers across multiple regions and markets.
- Tracks customer satisfaction, retention and service trends to strengthen the national customer experience.
Eric represents Good Clean Fundraising with professionalism, integrity and responsiveness, and with a straightforward commitment to helping organizations reach the financial goals they set out to reach.